Privacy policy
Collection and Use of Information
pyle.com.mx is the sole owner of the information collected through this website. We will not sell, share, or rent this information to third parties except as described in this Privacy Policy.
We collect information to:
- Process your orders.
- Send you confirmations and updates regarding the status of your orders.
- Send you newsletters and promotional offers, only if you choose to subscribe.
The information we may collect includes:
- Name, shipping and billing address, phone number, and email address.
- Payment information (card number, expiration date, etc.).
- Username and password to access your account.
Important: Keep your account information confidential and do not share your username or password with third parties.
Cookies and Tracking Technologies
pyle.com.mx uses cookies to:
- Improve your shopping experience.
- Remember your preferences.
- Enable website features, such as the shopping cart.
Cookies may also be used for statistical analysis, website usage measurement, and advertising or marketing purposes.
You can manage or disable cookies through your browser settings. However, some website features, such as placing orders, may not function properly if cookies are disabled.
Our website may also use third-party cookies (such as those from analytics or advertising providers). We do not control these cookies and recommend reviewing the privacy policies of those providers.
Registration and Order Placement
To make a purchase, it is necessary to create an account and provide information such as:
- Name.
- Email address.
- Phone number.
- Address.
Payment information is collected during the checkout process and is shared only with our financial institution or payment processor for the purpose of authorizing and processing the transaction.
We may contact you if there is any issue processing your order.
All financial and personal information is protected using SSL (Secure Socket Layer) encryption technology.
Log Files
We record IP addresses and other information that does not personally identify users in order to:
- Analyze trends.
- Administer the website.
- Compile aggregated demographic statistics.
This information is not linked to individual identities and is not shared with third parties.
Information Sharing and Third-Party Services
We may engage third-party companies to provide services related to:
- Order preparation and shipping.
- Logistics and transportation.
- Marketing.
- Payment processing.
- Customer service.
These companies will have access only to the information necessary to provide such services and may not use it for any other purpose.
In the event of an acquisition, merger, or sale of the company, customer information may be transferred to the new owner, who will be required to use it in accordance with this Privacy Policy.
We may also disclose information when required by law or when necessary to protect our rights or comply with legal obligations.
Testimonials
pyle.com.mx may publish genuine customer testimonials, whether positive or negative, for the purpose of reflecting authentic experiences.
By submitting a testimonial, you authorize pyle.com.mx to use, reproduce, and publish it in any medium, both nationally and internationally, without any right to compensation.
Personal contact information will never be disclosed together with a testimonial.
Minors
pyle.com.mx does not market products intended for minors.
Users under the age of 18 may use this website only under the supervision of their parents or legal guardians.
We do not knowingly collect personal information from children under the age of 13.
Links to Third-Party Websites
Our website may contain links to third-party websites.
pyle.com.mx is not responsible for the privacy practices or content of those websites.
We recommend reviewing the applicable privacy policies before providing any personal information.
Security
Confidential information, such as bank card details, is protected through SSL encryption.
Our servers and databases are hosted in secure facilities with restricted access, continuous monitoring, and protection through firewall systems.
Only authorized personnel have access to our customers' personal information.
Once the processing of an order has been completed, you may request the deletion of financial information stored in our records when its retention is not required by legal or tax obligations.
Correction or Update of Information
Customers may update their account information, such as their address or email address, by logging into their account.
If you need assistance recovering your login details or updating other information, please contact our Customer Service team.
Notification of Changes
pyle.com.mx may modify this Privacy Policy at any time.
When changes are significant, they will be posted on this page, on the website's homepage, or, when applicable, communicated by email.
The most current version of this Privacy Policy will always be available on our website.
Contact Information
If you have questions regarding privacy or information security, you may contact us through:
pyle.com.mx
Email: Contacto@pyle.com.mx
Phone: +52 55 88392339